Privacy Policy — Allway Taxi Driver

Last updated: 12 June 2026

This Privacy Policy explains how Allway Taxi ("we", "us", "our") collects, uses, and shares information when you use the Allway Taxi Driver mobile application (the "App"). The App is intended for drivers who provide transportation services through the Allway Taxi platform in Lebanon.

1. Information We Collect

• Account & profile information — your name, phone number, email address, vehicle details (model, plate number), profile photo, and driver status.
• Location information — precise GPS location of your device. This is collected while you are signed in and online/on-duty, including in the background, so we can match you to nearby ride requests, show your live position to dispatch, and share it with the customer during an active trip. Location collection stops when you go offline.
• Trip & earnings information — pickup and drop-off addresses, distances, fares, payment method recorded at completion, ratings, and shift/earnings summaries.
• Device & usage information — device model, operating system, app version, push-notification token, and basic diagnostic/usage data.

2. How We Use Information

• To dispatch ride requests to you and match you with nearby customers.
• To show your live location to dispatch and to the customer during an active trip, and to estimate arrival times.
• To calculate fares, distances, tips, and your earnings.
• To send you notifications about new trips, schedule reminders, and account or service updates.
• To provide customer support, ensure safety, prevent fraud, and operate and improve the service.
• To comply with legal obligations.

3. How We Share Information

• With customers — during a trip we share your name, vehicle details, rating, phone number, and live location so the customer can identify and reach their driver.
• With Allway Taxi dispatch and operations — to manage dispatching, payments, and support.
• With service providers who process data on our behalf, including hosting and database (Supabase), messaging (Twilio), maps and geocoding (Google, Mapbox), and push notifications (Firebase). These providers may process data outside Lebanon.
• When required by law or to protect the rights, safety, and property of users, the public, or Allway Taxi.

We do not sell your personal information.

4. Location Permissions

The App requests location permission (including background location) so it can function as a dispatch tool while you are on-duty. You can revoke location access at any time in your device settings, but the App cannot receive or manage trips without it.

5. Data Retention

We retain your account and trip information for as long as your account is active and as needed to provide the service, resolve disputes, and comply with legal and accounting obligations. You may request deletion of your account and associated personal data by contacting us.

6. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.

7. Your Rights

You may request to access, correct, or delete your personal information, or ask questions about how it is handled, by contacting us at the address below.

8. Children

The App is intended for licensed drivers and is not directed to anyone under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above when we do. Continued use of the App after changes take effect means you accept the updated policy.

10. Contact Us

For privacy questions or requests, contact:
Allway Taxi
Email: allwayservices1@gmail.com